This accessibility statement applies to Bishop Auckland Town Council.
We want as many people as possible to be able to use this website. AbilityNet has advice on making your device easier to use if you have a disability.
The current version of this website was launched in 2025.
How accessible the site is
The website is built to meet or exceed the WCAG 2.2 Level AA standard and should work well with most assistive technology aids. Compliance will be continually monitored and updated and standards and technologies evolve.
Feedback and contact information
If you need information on this website in a different format or have any feedback, please email us at council@bishopauckland-tc.gov.uk
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please use our contact us page.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Bishop Auckland Town Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- PDFs: some PDFs are not machine readable, failing success criterion 1.1.1
- PDFs: some are missing headings or headings do not cascade correctly, which fails success criterion 1.1.3
- PDFs: some are not tagged, which fails success criterion 1.1.3
- PDFs: some do not have a title or the titles are weak, failing success criterion 2.4.2
- PDFs: some PDFs do not specify a default language, failing success criterion 3.1.1
Content that’s not within the scope of the accessibility regulations
- PDFs/documents (pre September 2018): The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
- Pre-recorded audio and video published before 23 September 2020.
- Live audio and video.
