We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.
The current version of this website was launched in 2018, but individual elements of it may have been updated since then.
How accessible the site is
We know some parts of this website aren’t fully accessible.
What to do if you have problems or queries
If you have any accessibility problems or feedback, please email us at firstname.lastname@example.org.
If you need to contact us about any other issues, please use our Contact Us page.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Bishop Auckland Town Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below.
Non-compliance with the accessibility regulations
- headings: some headings don’t cascade inside some features on some web pages failing success criterion 1.3.1
- headings: empty headings failing success criterion 2.4.6
- forms: some have blank labels or titles, failing success criterion 4.1.2
- frames and iframes: some do not have a title attribute, failing success criterion 2.4.1
- images: some images do not have an alt tag failing success criterion 1.1.1
- images: using incorrect text alternatives failing success criterion 1.1.1
- images: some adjacent images have identical alt tags causing screen readers to stutter as the same text is read out twice, and failing success criterion 1.1.1
- background colours: some text / background colours do not have enough contrast, failing success criterion 1.4.3
- hidden elements: an element with aria-hidden=true contains focusable content, failing success criterion 1.3.1
- document titles: some documents have no title failing success criterion 2.4.2
- elements: some elements do not contain text or an img with an alt attribute failing success criterion 2.4.4, 2.4.9 and 4.1.2
- page language: this is not declared, failing success criterion 3.1.1
- documents: PDFs are not tagged so are not accessible by screen readers, failing success criterion 1.3.1
- tables: heading elements are not declared and role=presentation is not used, failing success criterion 1.3.1
- page titles:some pages have duplicate title failing success criterion 2.4.2
- links: these do not have underlining making it hard for colour-blind users to see them, failing success criterion 1.4.1
- outline / border style: the stylesheet makes it difficult to see the dotted link focus outline, failing success criterion 2.4.7
- stylesheets: some content is in stylesheet, making it unavailable to screen readers and users who are not using the stylesheet, failing success criterion 1.3.1
- IDs: some pages has duplicate IDs failing success criterion 4.1.1
Content that’s not within the scope of the accessibility regulations
- PDFs/documents: Many of our older PDF documents don’t meet accessibility standards and may not be marked up so they’re accessible to a screen reader. The accessibility regulations don’t require us to fix PDFs or other documents published before 23rd September 2018 if they’re not essential to providing our services.
We intend to resolve these issues by September 2020.
How we test the site
We re-assess the website for accessibility whenever it undergoes a major modification.
Most page content is checked each time that it is updated.